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What Are The Benefits Of Using A Direct Response Call Center For A Direct Response Marketing Campaign?

One of the most successful direct marketing methods in recent times is direct response marketing. In this type of marketing, advertisers produce high-quality infomercials for web or television distribution, along with a phone number for customers to call to place orders.   These infomercials are often more effective than standard advertisement channels in terms of …

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Call centers must be ready for unanticipated technological changes.

Call centers, without a doubt, have come a long way since their start. A contact center’s offerings are no longer limited to traditional customer support and answering services. A modern customer care representative communicates with his clients using all available channels, including online chat and e-mail. Without the advancement of call center technology, none of …

Call centers must be ready for unanticipated technological changes. Read More »